At the starting point, consider the categories below:
To discuss your insurance needs in more detail contact us today.
Claims
We all know that the true value of any policy is only realized when its time to make a claim. It’s then, more than ever, that you need to trust your broker to service your needs above all others.
Our in house claims department is trained to take the annoyance off your hands. We can deal direct with your insurance company and follow your claim through from inception to settlement.
We understand how precious time can be and how delays can impact your business. That’s why we commit to providing experienced staff who can act swiftly and with impeccable accuracy on your behalf.
Claim Procedures
There are a number of things you must do immediately:
- Step 1 -
Do whatever is necessary to prevent further loss or damage.
- Step 2 -
Report the incident to our office within 24 hours (if possible). We will advise you the steps to be taken.
- Step3 - Whatever the circumstances, DO NOT ADMIT LIABILITY EVEN IS YOU THINK YOU ARE AT FAULT.
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General Information for all claims
All losses or incidents which may result in a claim are to be reported as soon as practicable after the event to IPS or the insurer.
When lodging your claim, please provide as much detail as possible. The more complete your claim is, the faster we can process everything.
The first notification should be by telephone or fax, or as circumstances dictate and should include the following information:
- Description of incident
- Date and Time
- Location where circumstances originated
- Estimate of loss
- Action being taken to minimise loss
Claims Telephone Numbers
| Allianz |
| Motor Vehicle Claims |
1300858699 |
| Home Claims |
1300858699 |
| Commercial Claims |
1300858699 |
| CGU Insurance |
| Motor Vehicle Claims |
1300 657 083 |
| Home Claims |
1300 657 083 |
| Commercial Property Claims |
9264 2910 |
| Lumley General Insurance |
1800 652 256 |
| Suncorp |
1800797554 |
| Vero Insurance |
1300 888 073 |
| Zurich Insurance |
132 687 |
IPS Insurance Brokers, ABN 85 090 923 452, AFS Licence No 224855
IPS Insurance Brokers Pty Ltd - These services are not offered through Millennium3 Financial Services AFSL 244252. IPS Insurance Brokers Pty Ltd has its own AFSL 244855 |