Service

Being a fundamentally service based organisation, our level and quality of SERVICE is paramount. Our "can-do" company ethos drives us to achieve results well above and beyond the expectations of our clients. It is these achievements/results that we, as an organisation, measure ourselves against and continuously set out to better further.

Relationships

We believe in, and foster, long term relationships with our clients. Our business continues to grow and strengthen which we attribute to our loyal and longstanding clients. We are focused on positive client networking which deliver success to our clients and our business – as it is said:
"Word and mouth is indisputably the most reliable and most effective form of marketing. Something one cannot buy BUT MUST EARN!"

Experience

Our resources and 80 years combined professional experience ensures confidence when it comes to relying on us to tailor your insurance and investment plans, that will meet your personal and business needs and objectives.

Integrity

In pursuit, at all times, of nothing but the best financial, investment and insurance outcomes for our clients, has been our passion as well as it being the main ingredient to the success’ of our business – a byproduct of our clients success as a result of the correct and accurately executed service, advice and products we have provided to our clients.

Understanding

We commit to working with you to understand your business/ personal circumstances and needs, in order that we are able to provide you with accurate and professional advice, that is specific to your needs that will allow you to make a well informed decision.

Claims

We understand that the true value of a policy comes when its time to make a claim. That is why we facilitate a personal claims service by appointing your own personal Claims Officer, who will work with you from its inception to settlement, maximizing your entitlements at all times without adding to your already experienced inconvenience and stresses – taking the pain out of the claim.

Value for Money

The well respected and trusted business relationship that we have with our supplier network, ensures we only offer our clients, quality products at competitively priced premiums.

Products

We only offer quality insurance and financial products from proven and established reputable companies.

Confidentiality

IPS assures you that your information is kept confidential and is held securely. We will not pass any of your details to another party without your express permission to do so, unless required by law. We will take all reasonable steps to protect personal and sensitive information.